Effective Date: June 15, 2025
Welcome to Elysian Clothing. By using our website, http://theelysianofficial.com, you agree to be bound by the following Terms of Service.
Overview
Welcome to Elysian. This website is operated by our team to provide access to our consciously crafted clothing, brass jewelry, and related services. By browsing or purchasing from our site, you agree to be bound by the terms, conditions, and policies outlined here.
Elysian is more than a store — it’s a reflection of slow fashion, sustainability, and storytelling. Each piece we offer is made with care using eco-friendly fabrics and artisan techniques, celebrating thoughtful craftsmanship over mass production.
These Terms of Service apply to all users of the site, including customers, browsers, vendors, and content contributors. By continuing to use the site, you acknowledge and accept these terms in full.
We may update or revise parts of the website, policies, or services at any time. Any changes will be reflected on this page, and your continued use of the site signifies acceptance of those updates.
Our store is powered by WooCommerce, which provides the e-commerce platform that allows us to securely offer our products and services online.
- Eligibility
By using this website and placing an order, you confirm that you are either of legal age in your region or have permission from a parent or legal guardian. If you are allowing a minor dependent to use this site, you are responsible for their actions and compliance with these Terms.
- Orders and Payment
We accept major credit cards, debit cards, and secure digital payment methods. All orders are confirmed only once payment is successfully processed.
Please note that listed prices may not include applicable taxes, duties, or shipping charges, which will be calculated at checkout.
Elysian reserves the right to cancel or refuse any order at our discretion, including cases where product availability or pricing errors occur.
- Shipping and Delivery
We offer shipping within Canada and to select international locations. Shipping rates and estimated delivery timelines will be calculated at checkout based on your location and order size.
Please note that delivery times are estimates and may vary due to external factors such as customs processing, local holidays, or carrier delays. Elysian is not responsible for shipping delays once the package has been handed over to the courier.
International orders may be subject to additional customs duties or import taxes, which are the responsibility of the recipient.
- Returns and Exchanges
Due to the handcrafted and limited-edition nature of our products, we do not offer refunds. However, we accept exchanges for items that are defective or if you received the wrong item.
To request an exchange, please email us at contact.elysianclothing@gmail.com within 7 days of receiving your order. Your email must include:
- Your order number
- Clear photos of the item showing the defect or issue
- A brief description of the problem
Items must be unused, unwashed, and returned in their original packaging.
Customers are responsible for return shipping costs unless the item was defective or incorrect.
- Intellectual Property
All content on this website, including but not limited to logos, product designs, images, graphics, text, and website layout, is the exclusive property of Elysian and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, distribute, modify, publish, or use any of our content without prior written consent from Elysian. Unauthorized use of our intellectual property is strictly prohibited and may result in legal action.
- Limitation of Liability
To the fullest extent permitted by law, Elysian shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of this website, our products, or services. This includes, but is not limited to, loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.
Your use of the site and its content is at your sole risk.
- Governing Law
These Terms of Service and any separate agreements through which we provide you services shall be governed by and interpreted in accordance with the laws of the Province of British Columbia, Canada, without regard to conflict of law principles.